Membership Services

Eastern & Oriental Hotel, Penang

The Eastern & Oriental, popularly known as the E&O, is an all-suite luxury hotel and the only one with a seafront in the George Town UNESCO World Heritage Site. Even with the passage of time, this unique hotel continues to shine as a testament to the grand elegance of the British colonial era, the embodiment of both a special time and a special place. E&O offers you with new facilities and a variety of exclusive privileges, making it an even more delightful experience for you staying here.

Room Categories

  • Heritage Wing
    • Superior Suite
    • Georgetown Suite
    • Deluxe Suite
    • Premier Suite
    • Straits Suite
    • Writers Suite
    • Pinang Suite
  • Hictory Annexe
    • Studio Suite
    • Corner Suite

For more information on room categories, please visit https://www.eohotels.com/suites/)

Benefits & Privileges

Benefits & Privileges Room Category
Personal butler greeting upon arrival Heritage Wing & Corner Suites
Personal butler greeting upon arrival Heritage Wing & Corner Suites
In-suite check in with welcome cocktail and cold towel Heritage Wing & Corner Suites
Hot breakfast at The Cornwallis or at Sarkies buffet (for up to 2 persons per suite) Heritage Wing, Studio & Corner Suites
Butler service on request Heritage Wing & Corner Suites
Complimentary use of high speed internet (Wi-Fi) Heritage Wing, Studio & Corner Suites
Evening canapes and cocktails in The Cornwallis Heritage Wing & Corner Suites
Unpacking and packing services Heritage Wing & Corner Suites
Exclusive use of the Heritage Wing pool Heritage Wing & Corner Suites
Early check in and late check out (subject to availability) Heritage Wing & Corner Suites
Laundry/pressing service (3 pieces per stay) Heritage Wing & Corner Suites
Personal coffee machine in-suite Heritage Wing, Studio & Corner Suites

Terms & Conditions

  • Rooms are subject to 10% Service Charge and 6% prevailing Service Tax
  • Rates are subject to Local Government Fee of RM3.00nett per room per night (from 01 July 2022 onwards)
  • The hotel reserves the right to adjust contract rates and its terms & conditions without prior notice in the event of unforeseen circumstances or tax alteration by the government and service charge amendments.
  • Heritage Wing & Corner Suites: For the 3rd sharing adult or child of 13 years and above sharing a suite with parents, an additional charge of RM350++ per person per night will be levied. This rate includes one (01) extra bed with one (01) breakfast and access to The Cornwallis. Only one (01) extra bed can be accommodated per suite. This rate is subject to 10% service charge and 6% prevailing service tax.
  • Studio Suites: For the 3rd sharing adult or child of 13 years and above sharing a suite with parents, an additional charge of RM150++ per person per night will be levied. This rate includes one (01) extra bed with one (01) breakfast. Only one (01) extra bed can be accommodated per suite. This rate is subject to 10% service charge and 6% service tax.
  • Check-in time is after 15:00 hrs and check-out time is 12:00 hrs. Suites may be extended until 18:00 hrs at a minimal charge of 50% of the Corporate Suite Rate, subject to availability. After 18:00 hrs, rooms will be charged at the full rate.
  • We recommend that all suite reservations be guaranteed (pre-payment by cash or credit card). Reservations without guarantee will only be held until 18:00 hrs on the day of expected arrival.
  • A one-night suite charge will be levied for “No-Show” on the schedule arrival date.
  • A peak season surcharge of RM200.00++ per suite per night will be levied during the following dates:-
    • January 29 – February 07, 2022
    • December 20, 2022 – January 02, 2023
  • Members are required to quote the Malaysian Institute of Accountants during reservation and present the MIA Membership Privilege e-Card 📲 for verification upon check-in

For more information, contact:

👤 Angelyne Chong / Sales Coordinator
✆ 604 222 2000 (GL) / 604 222 2141 (DL)
✉ angelyne.chong@eohotels.com